No more hours spent labouring over potentially risky customers. Spotrisk gives you all the tools to ensure you block fraud, and ship to genuine customers confidently. Protect revenue, save time.
Spotrisk analyses fraud risk on every order you get using thousands of data points, and explains why an order might be flagged in simple terms.
When you need that extra level of confidence in an order; verify buyers instantly with our smart, simple solution.Explore Buyer Verification →
Block bad actors from purchasing from your store permanently and gain access to Spotrisk's blocked buyer network.Explore Smart Block →
Spotrisk connects with your BigCommerce store in seconds and instantly reviews your most recent orders for free.
Get key information on why orders or buyers are being flagged as risky. Use the extra context to take action confidently.
Leveraging customer and behavioural data from merchants across e-commerce stores. Spotrisk can detect a bad actor the very first time they order from you.
“We used to only rely on Shopify’s inbuilt fraud analysis to alert us to suspicious orders. At the end of the day it was really left to me to investigate and decide if each order was a genuine. We might get 300 orders in 24 hours during our sales period and we simply don’t have time to look at all of them. Before using Spotrisk, I really didn’t feel confident fulfilling those orders, but our focus had to be getting the product out of the door and to the customer.”
Block known-fraudsters permanently, or build a whitelist so your best customers don't have their orders flagged.
Want more functionality? Extend and customise Spotrisk to suit your unique business needs with API access.
Verify a buyer's identity with the click of a button using Spotrisk's buyer verification feature.
Our fraud experts are always here if you need them. If you're particularly unsure of an order, escalate it and we'll take a look.
Our live dashboard lets you see how much fraud Spotrisk is blocking, and how much you're saving in the process.
We're available to help Spotrisk users via chat, email and phone support. Get in touch if you need anything.