Advanced rules are additional features we add to give users control over how Spotrisk handles fraud for their store or platform. We have a set of existing advanced rules that help speed up and solidify your fraud processes - and we're always building more.
“We used to only rely on Shopify’s inbuilt fraud analysis to alert us to suspicious orders. At the end of the day it was really left to me to investigate and decide if each order was genuine. We might get 300 orders in 24 hours during our sales period and we simply don’t have time to look at all of them. Before using Spotrisk, I really didn’t feel confident fulfilling those orders, but our focus had to be getting the product out of the door and to the customer.”
Block known-fraudsters permanently, or build a whitelist so your best customers don't have their orders flagged.
Want more functionality? Extend and customise Spotrisk to suit your unique business needs with API access.
Verify a buyer's identity with the click of a button using Spotrisk's buyer verification feature.
Our fraud experts are always here if you need them. If you're particularly unsure of an order, escalate it and we'll take a look.
Our live dashboard lets you see how much fraud Spotrisk is blocking, and how much you're saving in the process.
We're available to help Spotrisk users via chat, email and phone support. Get in touch if you need anything.